UPDATE: While the original post date of this article was November of 2019, all of the information remains even more relevant today, especially in a time of need post-protest damage to our community. All services and features are here to serve you. Should you want to volunteer to help with any cleanup, go to Salt Lake City’s Public Lands Volunteer Interest Form here

Salt Lake City realizes that helping small businesses keep a clean, safe, secure and welcoming environment must be a community effort. That is why we created the SLC Mobile App.

Have a pothole on your street? Simply snap and upload, then get on with your day. No, really… it’s that easy! As a business owner, we know there aren’t enough hours in a day to get everything done that you need to, and this is one app worthy of adding to your phone.

Speaking of reporting, staying vigilant about it is key and the way to long term funding. In other words, if the problem is not consistently reported there isn’t a trail to justify future efforts, attention, and even budget to service the need.

Service Requests

The service requests are sent directly to the correct departments and individuals responsible for resolving the issues, rather than being lined up in a queue for further examination.  If the report is regarding potholes, it will go directly to the public works department.  You are then notified when the issue has been reported, then resolved ….without having to follow up.

Here are some examples of how businesses like yours are using the “Service Requests” feature:


  • Parking
  • Storm Water
  • Construction Concerns
  • Encampments brought on by those experiencing homelessness
  • Plant/Trees
  • Street Lights
  • Crime Tips
  • Pothole
  • Street Sign
  • Crosswalk Maintenance
  • Public Utilities Issue
  • Traffic Signal
  • Drinking Water
  • Parks
  • Trash/Recycle/Compost Bin
  • Graffiti Removal
  • Roadway Cleaning
  • Vehicle (Expired Tags)
  • Roadway Painting
  • Vehicle Violation
  • Illegal Dumping Trash
  • Sewer
  • Water
  • Leaf Collection
  • Sidewalks and Ramps
  • Water Conservation
  • Missing Lid
  • Snow/Ice Removal
  • Water In Street
  • Trash in Street
  • Leaf Collection
  • Speeding Prevention
  • Weed Abatement

Has someone else already reported the issue?  You can also get a map of all of the current slcmobileapp4service requests throughout Salt Lake City that were submitted using the SLC Mobile Service Request System. Hover over any of the pins on the map for detailed information about each request.

Although SLC Mobile is a great tool for most requests, it isn’t intended for reporting emergency issues that need to be addressed immediately.

  • If the issue you are reporting is a public safety emergency, please call 911.
  • For non-emergency Salt Lake City Police dispatch, call 801-799-3000 or submit a request online.
  • If the issue you are reporting is a water or sewer emergency, please call 801 483-6700  this is a 24 hour number, 7 days a week and 365 days a year.
  • For street lighting emergencies please call 801 483-6738.

Ever since the implementation of SLC Mobile, the reporting platform has been improving how the city delivers services to its neighborhoods.  SLC Mobile also connects you with Be Ready SLC, Latest News, Open City Hall, Open Counter, several interactive maps, and so much more.

Have you been using SLC Mobile?  What other features would you like to see?  Please comment here or send feedback directly to The SLC Mobile mobile app is available for free on iPhone, Android, and Blackberry smartphone devices.  Click here and start using it today!